Thanks for visiting The Soulful Sprout website. This Privacy Policy details how we use the personal information we collect from you and your rights as a data subject in relation to the General Data Protection Regulation 2022 (GDPR). Please read and ensure you fully understand this policy before using our products and services. If you have any questions in relation to this policy please contact us by emailing ashleigh@thesoulfulsprout.com.
We regularly review this policy to ensure it meets current regulation and will, from time to time, amend it. Any time we make an amendment we will let our registered member know by email and what the change/s are. All new visitors to The Soulful Sprout should refer to the privacy policy on our website as the most up to date version.
Definitions:
“We”, “I”, “Our” or “Us” means The Soulful Sprout Holistic Nutrition Inc. or any other member of our team authorized to view your data.
“Personal information”, “Personally Identifiable Information” means information that may be used on its own or in conjunction with other information to identify, contact, or locate a single person. Examples of this personal information includes, but is not limited to; your name, date of birth, email address, mailing address and telephone number etc.
We will use your personal information in the following instances;
To deliver our products and services that you have requested or agreed to participate in;
To contact you in relation to the use of such products and services;
For content improvement and feedback; and
To inform you of products and services that we or a third party provides and feel that it may be beneficial for you to consider using.
When you are utilizing some of our paid for services we will collect your credit/debit card details via a third party supplier; ‘Stripe, Squarespace or Eventbrite’. They only only use the card details provided for the specific transaction you are entering into. We will not have access to your card details and should you wish to make subsequent payments you will need to use Stripe, Squarespace or Eventbrite websites each time, we will provide you with a link to their website.
We do not share your personal information with any third parties. We do however, from time to time, on our website or other communications with you, refer to third party products and/or services that we think you should consider using. The references we make are not specific recommendations to your personally as we are only able to make specific recommendations to you once you have had a personal consultation with us.
We are not responsible for, or in control of these third party sites/products/services and suggest you review their individual Privacy Policies and websites before proceeding to enter your personal information or purchasing products with them. By entering your personal information on our website or when we collect the information in person you are authoring us to send you free information on our products and services that we feel may be of interest to you. All communication with you will be on the relevant lawful basis as annotated within the GDPR.
If at any time in the future you wish to no longer receive emails from us please either hit the unsubscribe button at the bottom of any of our emails or contact us at ashleigh@thesoulfulsprout.com detailing unsubscribe in the subject line. If you are having a nutrition consultation with us, as well as collecting personal information, we may also ask you for 'special categories of data', namely health questions, in order to assist us in determining the most relevant course of action for you. We will only request this information where there is a legitimate reason for us requiring it.
We do our utmost to ensure the personal data we hold about you is as safe and secure as it can be and that the server provider that we use to store your data also complies with the GDPR and relevant laws. It may also be necessary for us to hold personal information (and special categories of data) about you in ‘paper form’ and as such we also ensure that this information is also kept safe and secure. As the sending of information across the internet is not totally secure we cannot guarantee the security of the data you send us electronically and as such all information you send us over the internet is entirely at your own risk.
Under the GDPR you have the right to;
Be informed of how and why we collect personal information from you - this is details in this privacy policy;
Have access to your information - you can email us if you wish to have access to your personal information by emailing ashleigh@thesoulfulsprout.com;
Rectify your information - in the event the information is not accurate you can request we correct any omissions/mistakes;
Erase your information - please let us know by emailing ashleigh@thesoulfulsprout.com should you wish us to erase your personal information from our records - we will confirm to you when we have completed your request;
Restrict processing - this means you can requests that we restrict the processing of your personal information;
Request we port your personal data to another data controller - we will require your express written consent to port this information to another controller, we will also require from you specifically where you would like your information sent;
Object to us processing your personal data, please email ashleigh@thesoulfulsprout.com to request this;
Understand if we use automated decision making - we currently do not use such technology at The Soulful Sprout. Should we choose to add this capability to our product we will let you know how it may effect you.
We take the collection and holding of your personal information extremely seriously and want you to have a positive experience with us. Please contact us by emailing ashleigh@thesoulfulsprout.com if you wish to discuss any of the above. This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the https://www.aboutcookies.org which offers guidance for all modern browsersWe take the collection and holding of your personal information extremely seriously and want you to have a positive experience with us at The Soulful SproutHolistic Nutrition Inc.
Please contact us by emailing ashleigh@thesoulfulsprout if you wish to discuss any of the above with us.